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Organisational behaviour


Organisational Behaviour covers: 
  • Collaboration - establish technological, behavioural and physical environment that enables shared thinking, resource and capability 
  • Empowerment - ensure that behaviour, processes and reward systems all place optimum encouragement and responsibility to apply and practice innovative thinking 
  • Orientation - continuous application of innovative thinking, techniques and disciplines to everything the business does

Collaboration

Where the organisation shares thinking, resource and capability, both internally and externally, in order to ensure that they deliver the most highly innovative solutions possible.

 

This includes:

 

·          Having cross functional and cross department groups often come together to develop highly innovative ways in which they can work together for the maximum benefit of the overall organisation

·          Developing a culture of sharing best practice and lessons learnt across the organisation

·          Ensuring there is widespread collaboration across the entire organisation in the development and delivery of innovative business solutions

·          Regularly and readily sharing innovation successes, lessons learnt and insights between teams, functions and departments.

·          Ensuring that people in the organisation regularly engage others who will be affected by a proposal, change or decision.

·          Constantly assessing and reviewing the extent to which collaborating within the organisation to develop highly innovative solutions takes place

 


Empowerment

Where throughout the organisation every individual is provided with the optimum degree of encouragement and responsibility to apply innovative thinking to their areas of activity.

 

This includes:

 

·          Ensuring that all managers actively avoid micro-managing their staff and effective delegation is encouraged at all levels in the organisation

·          Encouraging people to take controlled risks.

·          Encouraging people to explore new ideas and approaches as part of their role

·          Not penalising people for making reasonable mistakes.

·          Giving people appropriate authority to take decisions at every level in the organisation

·          Actively encouraging people to resolve problems rather than escalate them to a higher level.

·          Constantly reviewing the extent to which managers have the ability to encourage and empower their staff to act and behave innovatively

·          Having the ability of managers to encourage and empower their staff to act and behave innovatively as a key aspect of the organisations management development programme

 


Orientation

Where the organisation continuously applies innovative thinking, techniques and disciplines to everything it does and is therefore, by instinct, a highly creative organisation.

 

This includes:

 

·          Encouraging staff throughout the organisation to always establish and understand the root cause of challenges, problems and mistakes

·          Ensuring that managers and staff apply effective and established tools and techniques when solving problems

·          Applying highly innovative approaches to developing business improvement opportunities

·          Always valuing and supporting employees when they seek to present innovative ideas for business improvement opportunities

·          Recognising and celebrating successes in the area of innovation

·          Providing employees throughout the organisation with full visibility of the successes in the area of innovation

·          Constantly reviewing the extent to which the organisation tends to apply innovative approaches when addressing key organisation challenges

·          Valuing and encouraging creative people in the organisation

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