Value from Technology

• If you don’t have a relentless focus on benefits delivery from the start, then making up lost ground is exceedingly difficult.  Once the project is up and running, it has a life and a timeline of its own, and activities and effort not identified early on will find it hard to grab attention and resources
• Whilst it is disappointing to find that a piece of new technology does not automatically deliver the expected benefits at go-live, success can be achieved post-implementation by adopting an inclusive and rigorous process to seek out and deliver value.

We call this post-implementation exercise ‘Value from Technology’.  We apply our proven approach to tackle issues and challenges and help the users of a recently implemented system to identify opportunities for further improvement.  We often find that people who have been using the system for a while can come up with a better set of benefits than was identified right at the start of the project.  We use bold and creative techniques to unlock users’ knowledge of business processes, their growing expertise in the technology itself and, through the use of insights from other environments, innovative ideas for managing processes and relationships in wholly new ways.

What’s more, having experienced the Ignite process, the ‘business as usual’ team is well equipped with the skills and confidence to look at their responsibilities in a more imaginative way, so that they continue to realise improvements in subsequent projects, both large and small.

To hear more about Ignite’s experience in ERP and other technology-related value projects, please contact:

Tim Connolly on 07860 585242, email timconnolly@ignite.org.uk or